Help Desk

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Asset Management  (16) Browser Based  (63) Call Centers  (5) Directories  (4) Information Technology  (12)

Live Support  (19) Lotus Notes Based  (4) Support and Management  (12) Vendors  (9)

See also:

• Business: Business Services: Quality Control and Tracking: Software  (92)
• Business: Customer Service: Software  (46)
• Computers: Software: Configuration Management: Bug Tracking  (91)

This category in other languages:
	Dutch  (4)   French  (29)

• Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
• Control-F1 - Provides enterprise solutions for live and automated support.
• Coral Sea Software - Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
• Double IS - Software enabling facility managers to track work orders, room booking, and building maintenance.
• Easy Access Help Desk - Offers help desk software applications for businesses, software support, and call center solutions.
• HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
• Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
• Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
• LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
• The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues
• NetHelpDesk - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
• NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
• PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
• Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
• Surado - Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
• Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software.
• Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
• World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts.